News and research

Ask the expert: Digitalis’s Director Sarah Keeling discusses Wikipedia

January 2022 
by Sarah Keeling
Wikipedia, the free online community-edited encyclopedia, is used by millions of people daily, but it is often misunderstood by those who are not familiar with the way its content is managed. Our expert Sarah Keeling takes a few minutes to share her experience and knowledge of Wikipedia, and to help individuals and companies understand how their…

Unknown unknowns: protecting your brand in the face of unexpected tech failures

January 2022 
by Georgina Lovett-Wride
Data breaches, cyber-attacks, unstable server crashes and software dependencies: for companies facing public tech failures, efforts to restore brand loyalty can be as expensive as litigation costs, so the fear of losing investor and customer commitment should be as great a worry as the operational disruption such failures cause. 2021 bade us …

Online Privacy: The Risks and Effects of Data Breach

September 2021 
by Oliver Neil-Smith
The problem of data breaches, or data leaks, is now affecting hundreds of millions of internet users. Although it is practically impossible to eliminate all risk, there are steps you can take to protect yourself and your business.

The disinformation challenge: responsibility, liability and moderation of online content

April 2021 
by Beatrice Giribaldi Groak
The constant flow of misinformation and disinformation online presents a significant challenge for regulators across the world. With no overarching and agreed worldwide regulation of online content, every government adopts its own approach. The resulting fragmented landscape causes problems when it comes to agreeing who is responsible for disinf…

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