News & Research

Wikipedia, the free online community-edited encyclopedia, is used by millions of people daily, but it is often misunderstood by those who are not familiar with the way its content is managed. Our expert Sarah Keeling takes a few minutes to share her experience and knowledge of Wikipedia, and to help individuals and companies understand how their…

Data breaches, cyber-attacks, unstable server crashes and software dependencies: for companies facing public tech failures, efforts to restore brand loyalty can be as expensive as litigation costs, so the fear of losing investor and customer commitment should be as great a worry as the operational disruption such failures cause. 2021 bade us …