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News & Research

Articles By Sarah Keeling

What a difference a two-hour day makes: protecting your reputation against the clock

September 2023 
By Sarah Keeling
As the internet places ever more pressure on our time, there is an increasingly small window of opportunity for businesses or individuals to respond to online content that may impact their reputation if left unchecked. We investigate how this response window is continuing to shorten, and what can be done to achieve resilience in this environment.

In search of a source of truth – how reliable is Wikipedia?

December 2022 
By Sarah Keeling
It has become almost a cliché to recall the days when teachers and lecturers advised pupils, “never rely on Wikipedia for your information, because anyone can write it”. The site has come a long way since its launch in 2001, and for many, Wikipedia now has a reputation as a truly independent guardian of knowledge that is accessible to all. It is…

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