News & Research

Articles By Georgina Lovett-Wride

Unknown unknowns: protecting your brand in the face of unexpected tech failures

January 2022 
By Georgina Lovett-Wride
Data breaches, cyber-attacks, unstable server crashes and software dependencies: for companies facing public tech failures, efforts to restore brand loyalty can be as expensive as litigation costs, so the fear of losing investor and customer commitment should be as great a worry as the operational disruption such failures cause. 2021 bade us …

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